The operating system
for modern clinics.

Patients, consultations, packages, inventory, consents and compliance — one bilingual system built for aesthetic and medical clinics in Hong Kong.

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PDPO (Cap. 486) aware Full audit trail Bilingual · English and Chinese Made in Hong Kong
proviqo · your clinic
Tuesday — 8 appointments
Recognized revenue · MTD
HK$412,600
Pending payments
3 · HK$9,400
Low stock items
2
10:30 · Chan Ka YeePico laser · session 4 of 6package covered
11:15 · Wong Siu MingConsultation + consentconfirmed
12:00 · Lam Hoi YanMesotherapy · walletpending payment
14:30 · Cheung WingFollow-up photosconfirmed

Commissions on a spreadsheet. Consent forms on paper. WhatsApp on the receptionist's personal phone. Packages tracked from memory. Proviqo replaces the pile with one system.

What Proviqo does

Every workflow. One place.

Patients & clinical records

Full history, vitals, photos and visit timeline in a two-pane workspace built for real consultation speed.

Consultation workspace

Record, prescribe, capture photos and sign consents in one screen — nothing re-typed, nothing lost.

Packages, credits & wallets

Sessions, prepaid balances and mixed packages — accounting-grade money handling, machine-tested against strict revenue invariants.

Inventory with auto-deduct

Treatments and prescriptions deduct stock exactly once — voids restore it, and every movement is on the ledger.

Documents & consents

25 bilingual consent templates, prescriptions and printable records — archived exactly as signed.

Compliance & audit trail

Sterilization and access registers, every action attributed to a person — inspection-ready at any moment.

A day in the clinic

From first message
to closed till.

01 — INQUIRY

A patient messages the clinic.

The conversation lands in Proviqo — not on someone's personal phone. WeChat today (staff-only pilot), WhatsApp once Meta business verification completes, web chat on request. History, language and context stay with the clinic.

02 — BOOKED

Booked in seconds.

Reception confirms a slot and the appointment, patient record and room are linked from the start.

03 — CONSULTATION

One screen for the whole visit.

Clinical notes, photos, bilingual consent and prescription — captured once, in the room, while the patient is there.

04 — PAYMENT

The money is simply… correct.

Package sessions redeem once. Wallets stay prepaid balances until used. Stock deducts itself. Commission is calculated, not argued about.

05 — FOLLOW-UP

The day closes itself.

Aftercare goes out, tomorrow is ready, and the owner sees real recognized revenue — with every action in the audit trail.

Safe Switch

Change systems
one verified step at a time.

Most clinics stay on broken software because switching feels dangerous. Safe Switch makes the move boring — every step verified, every step reversible until you go live.

Gate 1

Sealed sandbox

Your export is imported into an isolated sandbox — nothing touches live data.

Gate 2

Line-by-line verification

Every patient, package and balance is reconciled against your source file, with a written report.

Gate 3

You spot-check & sign

Your team opens real records side-by-side and signs off before anything goes further.

Gate 4

Guarded go-live

Cutover runs only when every server-verified gate is green — and stays reversible until first live use.

Structured data — patients, appointments, billing and treatments — migrates automatically. Consultation notes depend on what your current system can export: some older systems only allow printing them one patient at a time. We tell you which case you are in before you commit to a date.

AI receptionist · in staff testing

AI drafts. Your clinic decides.

An assistant that answers common questions in Cantonese and English, helps with appointment requests, and drafts aftercare follow-ups — every message staff-approved before it goes out. It never diagnoses, never gives treatment advice, and hands medical questions straight to your team. Currently in staff-only testing, launching WeChat-first for Hong Kong clinics.

Appointment requests

Understands "can I book Saturday?" and turns it into a booking request your staff confirm.

Common questions

Prices, hours, parking, prep — answered instantly from your clinic's own approved answers.

Aftercare follow-up

Drafts day-after check-ins your staff approve and send.

Staff-only testing — launching WeChat-first for Hong Kong clinics. Template-based and staff-approved; WhatsApp follows Meta business verification.
Founder Beta

One plan to start with.

Founder Partner · limited seats
HK$2,800/ month · Growth plan
Founder Partner annual: 12 months for HK$30,800 — one month free.
Full clinic system — patients to payroll
Safe Switch migration included
Starter website included (scoped)
Bilingual consent template library
Priority founder support
Your data always exportable
Book a demo Request Founder Beta access
Starter — HK$1,200/mo for solo practices · Enterprise — HK$6,500/mo for groups & chains

Founder Partner terms: a single 12-month prepay — no multi-year lock-in. The included website is a scoped 5-page site; migration covers your existing patient records. Larger builds and ongoing custom work are quoted separately.

Request Founder Beta · Book a demo

See it on your clinic's
real workflow.

Founder Partner seats are limited. Tell us about your clinic and we'll set up a private walkthrough on your own workflow.

Goes to info@proviqo.ai — we reply within one business day. Your details are used only to arrange this demo.